Dear colleagues,

Join communication and Civil protection professionals from across the Nordic and Baltic regions for a high-impact conference focused on public communication in times of crisis.

We are pleased to invite you to the Nordic Criscom Conference 2025, taking place in Reykjavík, Iceland, from December 3 to 5, 2025.  This gathering of crisis communication experts offers a vital opportunity to strengthen our strategies, expand our network, and enhance our collective resilience.

Mark your calendars, book your hotel, and plan your flights. Iceland may be a remote island, but it’s well connected — regular flights from major cities make it accessible. We recommend booking early to secure the best prices.

This winter, as daylight shortens in Reykjavík, we will highlight some of the most pressing communication challenges facing our societies — and explore how we can unite to address them.

Core Topics Include:

  • Protecting the public with the truth during chaos: How can we ensure that people receive prompt, accurate, and trustworthy information when confusion and fear prevail?
  • The role of psychology in crisis messaging: How can we utilise cognitive science and behavioural insights to craft messages that genuinely resonate, even under extreme stress?
  • Boosting morale in shelters and during lockdowns: What do people need to hear to remain motivated, cooperative, and calm when their lives are repeatedly disrupted — and how do we support society’s mental resilience?
  • Same message, different delivery: From TikTok to town halls, and across communities, how do we adapt key messages to reach everyone, including vulnerable and marginalised groups?
  • Supporting each other across borders: How can Nordic and Baltic countries rely on one another — in real time — when national systems are under strain? How can we strengthen our co-operation and international influence with joint strategic communication?
  • Trust, disinformation, and the enemy within: In a hybrid threat environment, how can we help people distinguish between facts and manipulation? How do we assist the public in understanding who the enemy is, the purpose of hostile narratives, and psychological influence? What is the role of the media
  • Evacuating a town: The case of Grindavík: When 3,800 people in Iceland had to leave their homes due to volcanic threats, how was the message delivered, and what did it feel like to lose the right to return home?

Who Is the Intended Audience?

  • Heads of communication at the Government level 
  • Heads of communication, civil protection and emergency response agencies and authorities
  • Heads of communication in the Armed Forces
  • Crisis communication professionals in the above and relevant private sectors and NGOs. 
  • Crisis communication relevant researchers

Agenda
December 3, 2025:
18:00 – 20:00  Icebreaker event
December 4, 2025:
09:00 – 16:30  Conference sessions, including lunch.
19:00               Dinner
December 5, 2025:
09:00 – 12:00: Conference sessions.

The conference begins with an Icebreaker event on December 3, followed by one and a half days of sessions, keynote speeches, and workshops (December 4–5). This event will emphasise genuine dialogue and practical exchange, allowing participants to reflect on their own experiences while learning from others.

In a time of increasing pressure and growing uncertainty, solidarity and shared understanding remain our most valuable assets. By the end of these two days — in the bleakest month of the year — we hope all participants will leave with new connections, enhanced clarity, and renewed strength.

We anticipate approximately 100 participants.

The total cost per person is 300 Euros, which includes:

  • Icebreaker event on December 3rd
  • Full access to the conference and all sessions
  • Lunch on the first day of the conference
  • Dinner on December 4th
  • Keynote speaker presentation

Accommodation / Grand Hotel (https://www.islandshotel.is/hotels-in-iceland/hotel-reykjavik-grand/)
Approximately 80 Tower View rooms are available at the conference hotel.

Rates per room, per night:
Double (DBL): €35,900
Single (SGL): €32,000
Booking link for participants: [Insert booking link here]

Booking deadline: Please make your reservation by [insert deadline date] to ensure availability and access to the conference rates.
Participants may also choose to book accommodation at nearby hotels. Please note that the conference will take place at the main hotel.

Registration will open shortly.  All information can be found on the website of Civil Protection in Iceland www.almannavarnir.is/CrisCom (or something)

We look forward to seeing you in Reykjavík. 

Warm regards,
The Nordic Criscom Team

Frequently Asked Questions (FAQs)

1. When does registration open?Registration will open shortly. Please check back soon or subscribe for updates.

2. What is included in the conference fee?

The €300 fee includes:

Icebreaker event on December 3rd

Full access to all conference sessions

Lunch on the first day

Dinner on December 4th

Keynote speaker presentation

All conference materials and activities

3. Where is the conference held?The conference will take place at [Hotel Name], located at [Hotel Address].

4. Is accommodation included in the conference fee?No, accommodation is not included. However, approximately 80 Tower View rooms are available at the conference hotel at special rates:

Double (DBL): €35,900 per night

Single (SGL): €32,000 per night
Participants may also choose to stay at nearby hotels.

5. What is the booking deadline for hotel rooms?To guarantee availability and conference rates, please book your room by [insert deadline date].

6. Can I cancel my registration or hotel booking?Please refer to the cancellation policy provided in the registration and hotel booking links.

7. Will the conference be held in English?
The main language of the conference will be in English.

8. Who can I contact for more information?For questions or assistance, please contact Hjördís Guðmundsdóttir at [hjordis@almannavarnir.is].